Tel:
07919 147565
This Privacy Policy applies to Above All Tree Care, including all subsidiaries, affiliates, successors, and assigns (collectively referred to as “Above All Tree Care”, “we,” “our,” and/or “us”), our websites, and services. We understand your concerns about how your information is used and shared and are committed to handling it with care and sensitivity.
By visiting a Above All Tree Care website displaying this Privacy Policy (referred to as a “Website” or collectively as “Websites”) or by interacting with us, you agree to accept the practices described in this Privacy Policy. This Policy is also subject to the Above All Tree Care Services Agreement related to the services you utilize and/or purchase. For any questions, please contact us using the information provided on our Website.
Above All Tree Care values your privacy and is dedicated to protecting your personal information. We aim to inform you about what personally identifiable information we collect, how it is used, your choices regarding the collection, use, and distribution of that information, the security measures we implement, and your access to correct any inaccuracies in the information we have collected.
What Information Is Collected
We receive and store any information you enter on our Websites or provide to us in other ways, such as via telephone, email, or other communication methods. This includes:
Contact Information:
We collect personal contact information you voluntarily submit, such as your name, mailing address, phone number, and email address. This information is used to communicate with you regarding transactions, customer support, and services offered on our Websites.
Financial Information:
We collect financial information when you purchase our products and services. This includes your credit card number and billing address. We do not sell, share, or rent financial information except as disclosed in this Privacy Policy or as necessary to fulfill your orders.
Demographic Information:
We may collect anonymous demographic information such as your postcode, gender, and age. This data helps us tailor your experience on our Websites, provide relevant content, and improve our services. This information may be shared with third parties in an aggregated, non-personally identifiable form.
Other Information:
We collect information about your interactions with us, such as your web browser type, IP address, and pages visited on our Websites. This information helps us improve security, analyze trends, and administer our Websites. It may also be used for marketing purposes and shared with third parties in a non-personally identifiable form.
Cookies:
Our Websites use cookies to enhance your online experience. Cookies are text files placed on your hard drive to record preferences and data about your website visit. You can disable cookies through your web browser, but this may affect the functionality of our Websites.
Third-Party Cookies:
We may use third-party advertising companies to serve ads on our behalf. These companies may collect and use information about your visits to provide targeted advertisements. This information is collected through cookies or pixel tags and is not linked to personally identifiable information.
Web Beacons:
Our Websites may contain web beacons to track the effectiveness of marketing campaigns. These do not transmit personally identifiable information.
Telephone Recording and Monitoring:
To ensure quality service, we may record and/or monitor phone calls between you and our representatives. By contacting us or using our services, you consent to such recording and monitoring.
How Personal Information Is Used
Our Use:
We use the personal information you provide to contact you and fulfill our service obligations. By providing your telephone number, you consent to receive communications from us, including telemarketing, emails, and other forms of contact.
Electronic Mail:
We may use your email to send you information about our services. You can unsubscribe from promotional emails, but we will continue to send you service-related communications.
Service Related Uses:
We use your information to contact you about goods or services you have purchased, service announcements, and other non-promotional communications.
Protection of Above All Tree Care and Others:
We may release personal information when required by law or to protect the rights, property, or safety of Above All Tree Care, our users, or others.
How Long We Keep Your Personal Data
We retain your information for as long as needed to provide services, manage our business, or as required by law or contract. For contract-related data, we retain it for the duration of the contract and for a period thereafter to comply with legal obligations and resolve disputes.
How We Keep Your Personal Data Safe
We protect your financial information using Secure Sockets Layer (SSL) software. However, no transmission method is completely secure. You can help protect your information by taking precautions such as signing off shared computers.
Limitation Of Liability
Above All Tree Care is not responsible for the theft, loss, alteration, or misuse of information provided to third parties or the failure of third parties to adhere to this privacy policy.
Contacting Us
If you have questions or concerns about this Privacy Policy, contact us at abovealltreecaretoby@gmail.com or by mail at 18 Speer Rd, Thames Ditton, KT7 0PW, Surrey.